Virus Removal Tips

Tuesday, May 19, 2015

Name Not Available Removal Help - Completely Get Rid of Name Not Available Malware

So many users have been attacked by Name Not Available:


I realised that it was playing random sounds/songs like someone switching channels on a radio intermittently. The sound was coming from "Name Not Available" in the volume mixer. There were no sound sources or video open in any windows at that moment. The sound was definitely coming from an online source as it stopped once I turned off my wireless internet. It has stopped for now, but I'm pretty sure it's going to come back.

So, when I start up my computer, everything is fine...Until I open the internet that is. After a minute or two a random channel appears in my volume mixer with the title "name not available." It plays odd things from something like a generic radio show to t.v. shows and I have no idea what is causing it.

What is Name Not Available?


Name Not Available Virus is a malicious malware infection which is designed by cyber criminals with illicit aim to generate commission by fooling the innocent users. Basically, Name Not Available is caused by an attack from a Trojan horse virus on the audio driver. Once infected, you can see a "Name not available" channel for the audio ads being created in my Volume Mixer. This malware performs dangerous activities to harm the PC severely, and computer users may hear strange replicated sounds in the machine.

Harmful Properties of Name Not Available:


1.Name Not Available attacks your computer without any of your permission;
2.Name Not Available causes browser problems such as homepage hijacker, random websites pop up and redirection problem;
3.Name Not Available degrades the computer performance and slow down the running speed;
4.Name Not Available drops its harmful files and registry entries to the infected system;
5.Name Not Available disables some useful programs;
6.Name Not Available invites other infections to the computer;
7.Name Not Available connects the target computer to a remote server and steals users’ private information.


Video Guide to Get Rid of Infections Like Name Not Available:




Step by Step Instruction to Remove Name Not Available: 


Method one: Manually get rid of Name Not Available from your computer

Method two: Automatically remove Name Not Available with antivirus software SpyHunter


Method one: Manually get rid of Name Not Available from your computer


Step one: Delete PUP programs added by Name Not Available from computer using control panel

For Windows 7/Vista: Click “Start” (“Windows Logo”)>”Control Panel“>”Uninstall a program“(under Program)>look for any dubious programs, select them and click Uninstall/Change.



For Windows 8: Right-click on the screen’s bottom-left corner> “Control Panel” >”Uninstall a program“(under Program)> Look for any dubious programs, select them and click Uninstall/Change.



Step two: Remove suspious browsers add-ons added by Name Not Available

Internet Explorer: Open Internet Explorer, go ‘Tools‘ -> ”Manage Add-ons’ -> ‘Toolbars and Extensions’. Here, look for Name Not Available and other suspicious ones and then click 'uninstall'. Now open IE once again and click Tools -> Internet Option -> General tab. Enter Google or other address to make it the default start page.

Mozilla Firefox: Open Mozilla Firefox, go ‘Tools’ -> ‘Add-ons’ -> ‘Extensions’. Find Name Not Available and other suspicious ones and then click ‘Uninstall’. Now open Mozilla Firefox once more, go to Tools -> Options -> General -> Startup and select 'Show a blank page' when Firefox Starts or set a certain website, like Google or similar.

Google Chrome: Open Google Chrome, click on wench icon, go to settings and choose 'Manage search engines'. Change search engine to google or other and delete Name Not Available and other suspicious ones from the list. Then Go to section “On start” and make sure you get blank page while creating new tab.

Step three: show hidden files and folders and delete harmful files of Spns.seriousads.net

Guide: click the Start button and choose Control Panel, clicking Appearance and Personalization, to find Folder Options then double-click on it. In the pop-up dialog box, click the View tab and uncheck Hide protected operating system files (Recommended).



Delete all the following files:

%AllUsersProfile%\{random.exe\
%AllUsersProfile%\Application Data\
%AllUsersProfile%\random.exe
%AppData%\Roaming\Microsoft\Windows\Templates\random.exe
%Temp%\random.exe
%AllUsersProfile%\Application Data\random

Step four: open Registry Editor to delete all the registries added by Spns.seriousads.net

Guide: open Registry Editor by pressing Window+R keys together.(another way is clicking on the Start button and choosing Run option, then typing into Regedit and pressing Enter.)


Delete all the vicious registries as below:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\ BrowserSafeguard \ShortcutPath “%AppData%\[RANDOM CHARACTERS]\[RANDOM CHARACTERS].exe” -u
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “.exe”
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\random
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\run\random
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings “CertificateRevocation” = ’0


(You may need expert skills to figure out relevant files and entries created by Name Not Available in case that you can’t directly erase the pop-ups by resetting browsers. If you fail to fix the issue manually, please feel free to start an automatic removal with SpyHunter.)


Method two: Remove Name Not Available from PC using SpyHunter

To remove Name Not Available from your PCs, it is recommended to Download and install SpyHunter to detect and remove Name Not Available. SpyHunter is a program that searches for and deletes Adware, Toolbars, and browser Hijackers from your computer. By using SpyHunter you can easily remove many of these types of programs for a better user experience on your computer and while browsing the web.

Step 1. Download SpyHunter by clicking the following download link:



Step 2. Double-click on the downloaded file. If asked to allow program to make changes to this computer, click “Yes” button.



Step 3. In this step, please accept the Licence Agreement and click “Next >” button.



Step 4. After the definition database is downloaded, system scan will automatically start.


Step 5. Remove Name Not Available and all other threats detected by SpyHunter.


Kindly reminder:

The random names used by Name Not Available multiply the difficulties of manual removal. If you do not have any virus manual removal experience, it is recommended you choose the automatic removal method. Download and install SpyHunter - the famous antivirus software here to get rid of Name Not Available completely now. Also, it is suggested that you scan your system regularly with SpyHunter to prevent instruction of any computer infections.



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